FAQ'S
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials, including sterling silver, gold, and ethically sourced gemstones to ensure durability and elegance.
How do I care for my jewelry?
To maintain your jewelry's shine, store it in a cool, dry place and clean it gently with a soft cloth. Avoid exposure to harsh chemicals.
Do you offer custom designs?
Yes! We specialize in custom jewelry designs. Please contact our customer service team to discuss your ideas and create a unique piece just for you.
What is your return policy?
We offer a 30-day return policy on unworn items. If you’re not satisfied, simply return the item in its original packaging for a full refund.
How can I find my ring size?
You can measure your ring size at home using a printable ring sizer or by visiting a local jeweler for an accurate measurement.
Are your gemstones ethically sourced?
Absolutely! We are committed to ethical sourcing and only use gemstones that are conflict-free and responsibly mined.
What shipping options do you provide?
We offer standard and expedited shipping options. Free standard shipping is available on orders over a certain amount. Check our website for details.
Can I get my jewelry repaired?
Yes, we offer repair services for our jewelry. Please reach out to our customer service team for assistance with repairs and pricing.
Do you have a warranty on your products?
Yes, we provide a one-year warranty on all our jewelry against manufacturing defects. Please keep your receipt for warranty claims.
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How can I contact customer service?
You can reach our customer service team via email, phone, or through our website's contact form. We’re here to help with any inquiries!