FAQs

FAQ

1. Is all of your jewelry handmade?

Yes. Every piece is handcrafted in-house by our family using traditional techniques and modern artistry. Nothing is mass-produced or outsourced.

2. Do you use real gemstones and precious metals?

Absolutely. We use natural gemstones — including opal, turquoise, lapis lazuli, and more — and work with precious metals such as sterling silver, gold, platinum, and palladium.

3. Can I request a custom piece?

Yes, we specialize in custom jewelry! If you have a design idea or want something unique made just for you, reach out — we'd love to collaborate.

4. Where are you located?

We're based in Tombstone, Arizona where we design and craft all of our jewelry.

5. Do you repair or resize jewelry?

We offer repair and resizing services on pieces we’ve made. Contact us with details, and we’ll let you know how we can help.

6. What is the story behind the company name?

DeSantis Jewelry carries on the legacy of our father, Wayne DeSantis, who founded Milaine Jewelers in 1977. Today, we blend that heritage with a fresh, modern approach to jewelry design.

7. What makes your jewelry different from others?

Our jewelry is entirely handcrafted by expert artisans with decades of experience. We use old-world techniques, high-quality materials, and offer original designs you won’t find anywhere else.

8. How do I care for my jewelry?

We recommend keeping your pieces dry, storing them safely when not in use, and using a soft polishing cloth to maintain shine. For detailed care instructions based on materials, feel free to ask us directly.

9. Do you sell in stores or just online?

Currently, our primary storefront is online, but select pieces may be available through private showcases or by appointment. Contact us for more info.

10. Are your stones ethically sourced?

Yes. We prioritize ethical sourcing and use gemstones from trusted suppliers. Many of our turquoise stones come from a long-standing family collection built over 50 years.

11.What makes DeSantis Jewelry unique?

DeSantis Jewelry specializes in one-of-a-kind gemstone jewelry handcrafted in sterling silver and 14kt gold. Every piece is designed and created using traditional old-world techniques passed down through generations of our family. Unlike mass-produced jewelry, each design reflects individual artistry and careful craftsmanship.

12.Are your gemstone pieces truly one of a kind?

Yes. Many of our gemstone pieces are one-of-a-kind because natural stones have unique color variations, inclusions, and character. Once a piece is sold, the exact design cannot be recreated.

13.What materials do you use?

We use:

• Solid sterling silver
• 14kt gold
• Natural gemstones

We focus on quality materials to ensure durability and long-lasting beauty.

14.Is your jewelry suitable for special occasion gifts?

Absolutely. Our jewelry is ideal for:

• Anniversaries
• Birthdays
• Retirement gifts
• Mother’s Day
• Holiday gifts
• Milestone celebrations

Each piece is meaningful and designed to be treasured for years.

15.Can I request a custom design?

Yes. We welcome custom jewelry inquiries. If you’re looking to create a meaningful heirloom or personalized gift, contact us to discuss your vision.

16.How should I care for gemstone jewelry?

Natural gemstones should be handled with care. Avoid ultrasonic cleaners unless approved for that specific stone. Gentle cleaning with mild soap and water is recommended.

17.Is DeSantis Jewelry family owned?

Yes. Brent and Jonas DeSantis work collaboratively to continue the legacy started by their father — designing and crafting original jewelry with passion and integrity.