Guarantee

We have a 100% money back guarantee on all our jewelry against workmanship defects and/or product consistency. We will kindly refund your jewelry purchase if it is not as you ordered or there are any defects in the product's workmanship. Tarnish is a natural and common occurrence in sterling silver jewelry and is not covered under our guarantee. We recommend you read our jewelry care and cleaning article for proper cleaning and to avoid common neglect which can void the warranty of your DeSantis Jewelry. We hold the highest rating with the Better Business Bureau so you can rest assure that national as well as international service will meet your expectations.

We offer this guarantee because we are confident in our ability to offer high quality jewelry that is built to last.

Return Policy

We have a 14 day return policy on all of our jewelry. The item(s) being returned must be in the original condition and to be returned within the 14 day return period for a full refund.  Please contact us with the tracking information for all returned items.

NOTE:  We do not accept returns or exchanges on custom ordered jewelry.